Bulk Body Care

Privacy Policy

Last Updated: 12/07/2021

1. Introduction

Welcome to our privacy policy. This is our plan of action when it comes to protecting your privacy. We respect your privacy and take the protection of personal data/information very seriously. The purpose of this policy is to describe the way that we collect, store, use, and protect data that can be associated with you or another specific natural or juristic person and can be used to identify you or that person when you visit or make a purchase from https://bulkbodycare.co.za (the “Site”).

2. Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.” All sensitive data is transmitted via an industry standard 128-bit secure socket layer connection. We do not store your payment details.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

3. Purpose for collection

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • And when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

4. Disclosure

We may share your Personal Information with third parties to help us use your Personal Information, as described in above. For example, we use Woocommerce to power our online store. For more information about how Woocommerce, otherwise known as Automattic, uses your Personal Information, visit www.automattic.com/privacy. 

We also use Google Analytics to help us understand how our customers use the Site. For more information about how Google uses your Personal Information, visit www.google.com/intl/en/policies/privacy/.

Finally, we may also share your Personal Information to comply with applicable laws and regulations or other lawful request for information we receive, or to otherwise protect our rights.

5. Limitation

We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third-party websites.

6. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

7. Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

8. Changes

We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by placing a notice in a prominent place on the Site or by sending you an email detailing the changes that we have made and indicating the date that they were last updated. If you do not agree with the changes, then you must stop using the Site. If you continue to use the Site following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.

9. Unauthorised disclosure

We cannot accept any liability whatsoever for unauthorised or unlawful disclosure of your Personal Information by third parties who are not subject to our control.

10. Deemed acceptance

By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.

11. Enquiries

If you have any questions or concerns arising from this Privacy Policy, please contact us on info@bulkbodycare.co.za.